Keyser is excited to announce that beginning in March, our new telemedicine partner — and yours — is MDLIVE!
As you well know, physician shortages in the U.S. are large and growing. Americans are waiting longer and traveling farther to see a doctor, which means they often put off doctor visits longer than they should. The longer they wait, the costlier their care could become.
Telemedicine services — like MDLIVE — can help bridge the gap with high-quality care delivered anytime, anywhere. With MDLIVE, your employees have access to a national network of board-certified physicians averaging 15 years of practice experience. MDLIVE doctors are available anytime, day or night, even on weekends and holidays.
Why the new partner?
We are partnering with MDLIVE for many reasons.
Doctor Choice
With MDLIVE, your employees can select the physician of their choice or the first available. MDLIVE provides biographies, along with specialties and licenses of all its physicians so they can select the one that is right for them and choose that provider for future visits.
Pre-visit Screenings
Before seeing a doctor, patients have the opportunity to answer a few easy questions about their symptoms. If the condition isn’t appropriate for a virtual visit, MDLIVE will suggest where they should go for treatment. This saves the time of waiting to talk to a doctor.
Easier Registration Process
Getting started with MDLIVE is easy thanks to Sophie, MDLIVE’s artificial intelligence chatbot!
Superior Customer Service
Like Keyser’s Client Advocates, MDLIVE’s customer service representatives are just a call away 24 hours a day, 7 days a week, 365 days a year.