| Dedicating time to your mental health might be easier than you think. Your Blue Cross plan has a variety of options that work with your schedule and budget. Let’s find the one that’s right for you. Help is here with these affordable options! Crisis assistance If your situation requires immediate assistance to prevent death or serious harm to yourself or others, please seek help at your nearest emergency room or call 911. The National Suicide Prevention Lifeline is also available 24/7 for support: 1-800-273-8255. |
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| Help for Substance Use Disorder Drinking and drug use — including legal drugs and medications — has increased since the pandemic began. If you think you or a loved one may need support, please call one of these numbers. We can help you find a behavioral health specialist or treatment center, depending on your needs. Blue Cross PPO, answered by New Directions: 1-877-627-1041 Blue Care Network HMO: 1-800-482-5982 Medicare Plus Blue PPO: 1-888-803-4960 Blue Care Network Advantage HMO: 1-800-431-1059 You can see which plan you have on your Blue Cross ID card. |
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| Online therapy with Blue Cross Online Visits℠ You can save yourself a commute and have a teletherapy session from the comfort of your home. All you need is a little time and a smartphone or computer. You can: See a therapist or U.S. board-certified psychiatrists have a face-to-face, an online visit from anywhere browse profiles, credentials, and patient reviews. Get care for your whole family, children included. Costs can vary, so check your coverage before you sign up. Simply log in to your Blue Cross Blue Shield of Michigan account and search “online visits” from the What’s Covered tab. Or, see how your member account can help you find other therapists who offer online support. Keep scrolling to learn more. Ready to sign up for Blue Cross Online Visits? Enter your subscriber ID, formerly known as the enrollee ID when you sign up, so your coverage applies correctly. You can find it on the front of your Blue Cross ID card. Sign up for online visits |
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| More therapists are available online Your Blue Cross member account can show you specialists who take your plan and offer telehealth services, like virtual counseling. You can narrow your search even more to see those who meet your preferences, like specialists who: Offer online therapySpeak your languageTreat adults, kids or adolescents. Have quality designationsLog in and search In-Person Support Meet in person with a behavioral health professional |
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| Sessions for adults, kids and adolescents When you give us a call, we can match you with a specialist based on things like years of experience, location, languages spoken, credentials and quality designations. We can help you find the right specialist for you or your family: Blue Cross PPO: 1-800-762-2382Blue Care Network HMO: 1-800-482-5982Medicare Plus Blue PPO: 1-888-803-4960Blue Care Network Advantage HMO: 1-800-431-1059Not sure which plan you have? Check your Blue Cross ID card. You can also log in to your Blue Cross member account. Access your Blue Cross Blue Shield of Michigan account anytime to see behavioral and mental health specialists who take your plan. Just log in, scroll down to the Doctors and Hospitals section and choose to Find Care. Then, select Doctors by Specialty, type Behavioral Health and search. You can narrow your results from there to find a specialist who meets your needs.Log in now |
| How much does therapy cost? Check your coverage anytime by logging in to your member account. Check Coverage >> |
| Self-Guided Care No-Cost Options for You and Your Family Access on-demand content and learn at your own pace. |
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| Blue Cross Blue Shield of Michigan has no-cost tips, activities and programs to help with daily stressors and lifestyle changes. If you have an Amazon Alexa or Google Home device, you can access our MIBlue skill, pronounced “My Blue,” for on-demand support. Just say: “Alexa, ask MIBlue for mental health tips”; or“Hey Google, ask MIBlue for a meditation session.”You can also explore these programs: Blue Cross Health and Well-Being >> A digital health hub with a variety of online resources, powered by WebMD.® myStrength by Livongo® >> An online experience designed to help you gain perspective during difficult times. This program is not covered by all plans. Blue Cross Virtual Well-Being >> Inspiring weekly webinars on resiliency, mindfulness, meditation, and more. Primary Care Physician Your partner in seeking behavioral health care Make an appointment with your primary care physician. |
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| If you’re looking for an easy way to connect with a mental health professional, make an appointment with your PCP for a list of references. They may have other behavioral or mental health options for you to try as well. Your PCP can offer: Referrals to behavioral health professionals Treatment options for substance use disorder Recommendations for a healthy lifestyle. If your child may need behavioral health support, reaching out to their pediatrician or family doctor can help. They know your child’s health history and can refer you to a specialist if needed. Don’t have a PCP or pediatrician? Your Blue Cross Blue Shield of Michigan account is a good place to start. When you log in, you can get a list of doctors who accept your plan. Log in now Mental health guidance for members Get tips on living a balanced life, hear from Blue Cross Blue Shield of Michigan members and see your options for care. |
 All members: Good health unites all of us. Get tips for a strong mind-body connection. See all members’ guide >>  Parents: You’ve got the most important job in the world. Let us help you through it. See parents’ guide >> |
 Women: Make time for your behavioral health with these programs and services. See women’s guide >>  Men: Check-in on your mental fitness and learn how to get confidential support. See men’s guide >> |
| Have Questions? If you have questions about the information provided here or need help connecting to these resources, connect with a Keyser Client Advocate at 877-381-3570 or myadvocate@keyseragency.com. Advocates are available to help with non-medical questions 24 hours a day, 7 days a week, 365 days a year. For behavioral or mental health care, connect with a provider using the information above, or in an emergency call 911. |
| Content for this article. Blue Cross Blue Shield of Michigan. The National Suicide Prevention Lifeline is an independent company, not affiliated with Blue Cross Blue Shield of Michigan. New Directions is an independent company that provides behavioral health services for Blue Cross Blue Shield of Michigan. Amazon, Alexa, and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Google and Google Home are trademarks of Google LLC. WebMD Health Services is an independent company supporting Blue Cross Blue Shield of Michigan and Blue Care Network members by providing health and well-being services. Livongo Health Inc. is an independent company contracted by Blue Cross Blue Shield of Michigan and Blue Care Network to provide behavioral health services to their members. |